Frequently Asked Questions

How does Informics Digital ensure that deadlines are met with customers?

We divide your project into small manageable tasks that allows us to show significant software development progress while meeting your business objectives. Smaller task development is characteristic of agile processes, which are easier to complete, and reduces delays and cost overruns.

We will divide your project into two weekly Agile sprints. Sprints provide software development deliverables at the end of each sprint. This gives you the opportunity to see progress as the software takes shape. It also allows you to provide feedback throughout the process instead of reviewing everything at the end. If the changes are not what you desire, it’s quicker and easier for us to make changes during the build, instead of after Phase One completion.

What are your rates?

It is true that no two customer projects are exactly alike, however, our team has completed enough projects to identify commonalities, which can assist us in pricing your project. Rates vary, depending on skills, timelines, project nature etc.

Typically, a Senior Developer would work at the rate of $30-40/hour (isn't it too low?).

How do you assure confidentiality?

We sign NDAs and Confidentiality Agreements as required by you. All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses.

You may require assigned Informics Digital team members to sign your Confidentiality and Non-Disclosure Agreements; indeed we encourage the same.

Additionally, for sensitive projects, we're flexible as per industry guidelines.

We are worried about quality; how do you assure solid projects?

Our developers are dedicated to producing quality code. We test our work by conduct both development and acceptance tests, we present it to you, we apply your feedback so you know you get what you are paying for. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right, and believe the creation-step itself should be strong.

Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

Can you come on-site?

Yes we do, where required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.

What control do we have over the project?

Informics Digital offers unparalleled transparency and control. You will have ability to keep close control over the project. Our assigned Project Manager will be your single point-of-contact for all issue resolution, and will work closely with your guidelines.

How do we keep ourselves informed about progress?

We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat). With Informics Digital, you can keep live track of project plan, milestones, code status, bug status, timesheets status and a host of other software development metrics.

Do I need to be tech-savvy to cooperate with you and order a software application?

You certainly do not have to be a software development expert or tech savy, that's what we're here for :) We would welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we'll deliver what you require.

What happens after you finish my project?

Hopefully the project is exactly what you dreamed of :) But apart from delivering a finished project, we are happy to provide you with technical support and maintenance should you need it. After all, we know the our work inside out. Of course if you want to maintain the project by yourself the source code and all technical data is at your disposal, but even in that case, feel free to contact us if you need any assistance.

Are you able to double the size of the team involved in the project if the need arises?

Of-course, whether you want to expand your product or create a completely new one simultaneously, and then again focus only on one of your projects, we are always ready to adapt to your requirements.

How do you handle communications and meetings in case your development resources are located abroad?

Alternate-day, or weekly format. We use Microsoft Teams, Skype, or telephone calls for scheduling the meetings. We provide our customers with the access to our project management tool, which allows them to monitor the progress of their project at any hour of the day.